Client Relationship & Project Management:

• Build and sustain strong, long-lasting relationships with clients, acting as the main point of contact for their needs.
• Understand clients' goals and objectives, ensuring the timely delivery of projects that meet or exceed expectations.
• Maintain regular communication with clients to gather feedback, manage expectations, and adjust strategies to align with their evolving needs.
• Oversee the project lifecycle from initiation through completion, ensuring that each project is delivered on time, within scope, and within budget.

Strategic Planning & Execution:

• Gain a deep understanding of each client’s industry, challenges, and competitive landscape to provide data-driven strategic insights.
• Proactively identify opportunities for account growth, cross-selling, and upselling services to clients.
• Work closely with the business development team to expand client portfolios, ensuring client retention and satisfaction.
• Develop, execute, and refine client strategies to drive brand success and impact.

Collaboration & Team Leadership:

• Lead internal briefings, ensuring that all departments (marketing, creative, and finance) are aligned with project objectives and client requirements.
• Serve as a mentor to junior team members, fostering an environment of continuous learning and development.
• Collaborate with cross-functional teams to ensure smooth project execution and client satisfaction, from the initial concept to final delivery.

Influencer Management & Content Production:

• Identify, select, and manage influencers that align with client objectives, ensuring that campaigns resonate with target audiences.
• Coordinate and manage content production, including photoshoots, videos, and other creative assets, ensuring high-quality standards.
• Collaborate with the creative and production teams to ensure that the final output meets both the client’s and brand’s standards.
• Manage influencer campaigns from concept to execution, tracking performance and optimizing based on real-time data.

• Proven work experience as an Account Manager, Key Account Manager, Business Development/Sales Manager, Junior Account Manager, or relevant role.
• Demonstrated ability to communicate, present, and influence key stakeholders at all levels of an organization, including executive and C-level.
• Solid experience with CRM software and tools.
• Experience delivering client-focused solutions to customer needs.
• Proven ability to manage multiple account management projects at a time while maintaining sharp attention to detail.
• Excellent listening, negotiation, and presentation abilities.
• Strong verbal and written communication skills.